The Website belongs to Sesam Limited – Suite 2 - 260 Main Street – GX11 1AA – Business Registration Number: 109779 – European VAT identification number: EU372062107 – British VAT identification number: GB372 3829 80.

The Website is devoted to the divinatory arts and sciences, in particular astrology, numerology and tarot reading. THE SERVICES AND ADVICE OFFERED ON THE WEBSITE AS WELL AS IN THE ASSOCIATED EMAILS AND ELECTRONIC SERVICES ARE EXCLUSIVELY INTENDED FOR ENTERTAINMENT, REFLECTIVE AND COMMUNICATION PURPOSES. SOME TESTIMONIALS MAY BE SIMPLE INSPIRATIONS INTENDED TO ILLUSTRATE THE MESSAGE AND MAKE IT MORE AMUSING

The Company does everything within its power for you to enjoy top quality electronic services and to provide you with useful advice and Products. However, Padre cannot be held responsible for the consequences of your actions with regard to your personal interpretation of this advice. Under no circumstances should the information presented with our Services and/or Products replace any recommendations that you may have received from legal, health or financial professionals, or for any other field of activity.

The Company urges you to be particularly cautious about what you consult, how often you do so and how much time you spend doing so. Within that framework, you can unsubscribe at any time from the messages that The Company sends you by clicking on the unsubscribe link found in each email. The Company and/or its Suppliers and/or Partners shall not be held liable in any manner whatsoever to any person for any direct or indirect loss of profits, income or data or for any incidental, special, consequential, aggravated or punitive damages or interest, whether in contract or tort, including negligence, or arising in connection with the use of all or any part of the website, even if The Company has been informed of the possibility of such damages. In no event shall The Company and/or its Suppliers be held liable for any loss or damage that you could not reasonably have foreseen

In order to access and use the Services and/or Products offered by the Website, you must be an individual person, be over the age of legal majority in your jurisdiction, have the legal capacity to use a website, not be in a precarious financial situation (over-indebtedness), nor suffer from any mental, neurodegenerative disorders. The content of our website is not directed at, or intended for distribution to or use by any individual who is a citizen or resident of, or located in, any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation.

You must also have Internet access. The costs of the telephone calls which enable a connection to the Internet and to the Website are borne entirely by you.

Finally, you must own the necessary equipment to provide this connection to the Internet (computer, modem, etc.) as well as an electronic login and address. For some of our Services and/or Products we recommend having a printer.

All content offered on the Website meets the criteria defining an electronic book (ebook).

The Company may use artificial intelligence technologies to improve the user experience during psychic readings, especially those conducted via chat or email. These sessions may be fully or partially managed by automated systems in order to maintain a high level of quality and relevance in the interactions. It should also be noted that Padre’s profile images may not be current and are used for illustrative purposes only, without any claim to the accuracy of the psychic’s representation.

The products and services offered after subscription to the Website are the following:

• a free reading sent in the form of a written document

• an initiation into the world of the divinatory, astrological, numerological sciences or tarot via text messages and/or a series of emails sent to the User

• more complete sessions sent in the form of audio and/or videos. The access to the audio/video files and related instructions is granted via a link sent by email.

• E-books in pdf format, which can be downloaded via a link sent by email.

• Credit packages that can be used to interact via an online chat interface.

As far as pdf files are concerned, the User must first install a free piece of software which makes it possible to read this type of files. For instance, the User can download Adobe® Acrobat® Reader for free via the following link: https://get.adobe.com/reader/?loc=en

In order to be able to play the audio files, the User must first install a free piece of software which will make it possible to play mp3 files. For instance, the User can download VLC Media Player for free via the following link: https://www.videolan.org/vlc/index.html

Any order for a product or service triggers the sending of an email confirming the order.

Products and services are delivered between 2 and 48 hours after the email confirming the order is received, except for:

• E-books or audio products purchased on the eShop, which are sent in the hour following the order.

• The instructions related to the audio and/or video sessions, which are sent by email on the day preceding the session.

As soon as the products and services are available, the User will be apprised of their availability via an email containing a link which grants immediate access to the products and services on the Website.

In the event that the Company should find it impossible to deliver the ordered products and services, the User would be warned by email and immediately receive a refund linked to any payment made in connection to such products and services.

Please note that the electronic services offered by the Website are subject to VAT if you reside in the European Union (EU). The amount of the VAT, which is calculated according to the applicable rate in your country of residence, is included in the amount of your contribution.

All our chargeable Products and Services are subject to registration on our website and have a satisfaction guarantee, the duration of which is always clearly indicated.

In order to use the free trial offer, go to the Website, then click on the free “Free Spiritual Reading” form which you can access via this link. Fill out the required personal data, including a valid e-mail address.

We would like to draw your attention to the importance of entering complete and exact information about yourself. This allows us to ensure the quality of our Services.

For more information on the protection of your personal data, please consult our Privacy Policy.

The free trial offer on the Website does not imply any commitment on your part.

A few minutes later, you will receive the result of the free trial offer at the address you have indicated along with an offer for a chargeable study, the price of which will be clearly stipulated. You are totally free to accept or ignore this new offer. If you ignore this new offer, you will receive several reminders, which you are free to ignore as well.

If you take advantage of the free trial offer, you will also receive Padre’s Newsletter on a monthly basis. This newsletter is entirely free and comes with no obligation to accept chargeable offers.

At any time, you have the option to unsubscribe from all communication sent by the Website. (cf “how do I unsubscribe?” in this document).

Go to the Website and click on the eShop. Select the Product(s) you would like to order and click on “I order”. Fill out the required personal data, including a valid e-mail address.

We would like to draw your attention to the importance of entering complete and exact information about yourself so that Padre may be able to carry out a Study that will be as thorough as possible. This ensures the work performed is of quality. As a result, it also ensures that you receive customized services of quality.

For more information on the protection of your personal data, please consult our Privacy Policy.

Ordering a product in the eShop on the Website is not a first step mandatorily followed by a chargeable subscription.

After you have made your payment (cf “how do I pay?” in this document), you will receive a confirmation message at the e-mail address you indicated.

Then, you will receive, at the address that you indicated, the product you ordered. Later, other proposals for chargeable studies, the price of which will be clearly indicated, will be sent to you. You are entirely free to accept or ignore these new offers.

After you bought a product in the eShop, you will also receive Padre’s Newsletter on a monthly basis. This Newsletter is entirely free and never links to a chargeable offer.

At any time, you have the option to unsubscribe from all communication sent by the Website. (cf “how do I unsubscribe?” in this document).

Payments can only be performed through the payment methods at your disposal on our website.

You pay online via a fully secure banking network.

Depending on your country of residence, the following payment methods may be offered to you by the following PCI-DSS-compliant payment solutions or certified providers:

You have the option to pay for the Services and/or Products offered in one installment or in several installments for some offers, with no fees. We never add any delivery charges. Depending on your country of residence, your bank may charge you a currency conversion fee or various taxes. We do not charge you these fees under any circumstances.

On the Website, payments are processed in the currency of your country of residence. If this is not the case, the payment currency will be clearly indicated.

You enter your confidential credit card details in a secure area fully managed by our payment solutions or certified PCI DSS suppliers. The Company does not have access to your encrypted card details under any circumstances.

In order to ensure your personal data and online payments are secure, the information related to the transaction will be sent after encryption through the SSL technology. You do not need to possess such software to pay with this technology. You can recognize a secure SSL connection by the “padlock” that appears in the status bar at the bottom of your browser window.

If your credit card is refused, the payment solutions or certified PCI DSS-compliant suppliers will re-process the payment within the authorized time limit, as many times as the rules in force allow them to.

In order to optimize the quality of the Service and/or Products, we reserve the right to temporarily or permanently add, remove, suspend or replace one or several payment solutions offered by the payment solutions or certified PCI DSS-compliant suppliers without informing you in advance.

More information on card details storing (when asked):

The Company is contractually obliged to secure your consent to allow one of our payment processors to store your card details to speed-up the payment process for future use. As per their policy, they cannot process your payment before you agree to such storing. The below are always subject and in compliance with their Privacy Policy.

How long will card details be stored? Your encrypted card details will remain stored by our payment processor until you decide to remove them and at all time subject to their Privacy Policy. As we remain your only contact point, if you want to remove your card details from their fully secure area, please write us at privacy@guardian-angel-guidance.com and we’ll do all necessary for this to be done as quickly as possible.

How will my stored card details be used? Your card details will be used to process future payment transactions and help our payment processor to comply with his legal and regulatory obligations as well as to help our payment processor to prevent and detect fraud and crime.

The Website offers a satisfied-or-refunded guarantee covering the last Service or Product purchased.

You may request a refund within 30 days from the date of purchase by visiting the contact page available via the link. Please include the wording “refund request” and clearly specify the name of the Product or Service for which you are requesting a refund in the body of your message.

Our customer service team will process the refund using the payment method originally used for the purchase or, where applicable, by any other means available to us.

In order to benefit from this refund guarantee under optimal conditions, we kindly remind you of the importance of providing complete and accurate information (first name, last name, and full postal address).

Refund timeline

From the date we receive your refund request, the refund will be processed no later than fourteen (14) calendar days. The time required for the refunded amount to appear in your account may vary depending on your bank and payment service provider and is beyond the control of The Company.

Right of Withdrawal, Cancellation and Money-Back Guarantee

Depending on your country of residence and the applicable laws and regulations, you may have a statutory right to withdraw from, cancel, or revoke your purchase within a specified period.

Where such a right applies, the Website will honor it in accordance with applicable consumer protection laws.

If you reside in the European Economic Area (EEA), you may exercise your statutory right of withdrawal, where applicable, by using the online function available from the drop-down menu on our Contact page accessible through this link, or through any other section identified in these Terms and Conditions.

Certain digital content or services supplied shortly after purchase may be excluded from the statutory right of withdrawal or may be subject to specific rules, where permitted by applicable law.

Regardless of your statutory rights, the Website offers a commercial 30-day money-back guarantee. Any request made under this guarantee will be processed within a maximum of 14 days, subject to the conditions described above.

For more information on the protection of your personal data, please consult our Privacy Policy.

If you want to unsubscribe from all of our Services, you can ask for it on the contact page you can access via this link or via the cancellation-of-subscription link appearing in the e-mails you receive.

The link to cancel your subscription appears in all the e-mails sent by Padre.

In order to provide you with top-quality Services and Products, The Company has set up a customer service department that can deal with most of your remarks and claims directly.

This customer service department will communicate with you, as a priority via e-mails. Our agents are extremely competent to answer your questions (if need be, after consulting Padre) or to send your electronic services once again to you should you have failed to receive them.

For a request for a refund, please consult the “How do I get a refund?” section of these General Terms and Conditions of Use.

All Content is for entertainment purposes only. By using the Website, you agree that all Website content is solely for the purpose of entertainment and personal reflection and that it constitutes subjective, symbolic commentary only. Neither the Website nor its content represents any factual claim, scientific finding, guarantee of any outcome or verifiable methodology.

Our Services are subject to an obligation of means, and provided within the limits of what is technically reasonable. We hope that you will enjoy using them. However, our Services have a limited warranty with regard to the results of the free trial and/or subsequent Complete Studies. We provide our Services “as are” and “as available”.

Unless expressly provided for by these General Terms and Conditions of Use, neither The Company, nor its suppliers make any specific promises or predictions about the Products and/or Services, either express or implied, including but not limited to fitness for a particular purpose. For example, we do not enter into any commitments regarding the content of the Products and/or Services, the specific benefits expected by means of the Products and/or Services, their availability or their ability to meet your needs. We would like to remind users that our Products and Services are essentially for entertainment, recreational and cultural purposes. Without limiting the foregoing, The Company does not warrant the accuracy, timeliness, completeness, reliability or availability of the Company’s website or the information or results obtained from the use of The Company’s website, or that The Company’s website is virus-free or error-free.

Certain jurisdictions where we offer our Services do not authorize the exclusion of certain warranties. To the extent permitted by the applicable law, we exclude all and any warranties.

To the extent permitted by the applicable law, in no event shall The Company, its suppliers and service providers accept liability to any person for any direct or indirect loss of profits, revenue or data, or for indirect, special, consecutive, aggravated or punitive damages or interest, whether in contract or in tort, including negligence, or otherwise, arising out of or related to the use of all or part of these web pages, even if The Company has been advised of the possibility of the same.

To the extent permitted by the applicable law, the total liability of The Company, its suppliers and service providers, for any claim arising from these General Terms and Conditions of Use, including for any implicit warranty, is limited to the amount you paid us to use our Services.

Under no circumstances can The Company, its suppliers and service providers be held liable for any loss or damages which were not reasonably foreseeable.

We recognize that, in some countries, you can enjoy certain rights as a consumer. No clause in these General Terms and Conditions of Use limits the consumer’s legal rights which cannot be waived by any contract.

Other than royalty-free images, the full contents of the Website including, without this list being exhaustive, the texts, images, trademarks, logos, acronyms, algorithms, software, music, sounds, photos, videos, drawings or other materials contained in the sponsored adverts or adverts sent via e-mail, commercial information produced and presented by the Website, its suppliers or advertisers, are protected by intellectual property law, trademark law, patent law or any other law recognized by the legislation in force in the country in which The Company is based.

By accepting these General Terms and Conditions of Use, you undertake not to copy, use, exploit, reproduce, distribute the information transmitted or create derivative works using the communication received from The Website without obtaining express written permission from The Company.

The Company reserves the right to permanently deny you access to the Services offered and to immediately close your customer account if you breach these General Terms and Conditions of Use.

FOR UNITED STATES RESIDENTS

Applicable Law and Jurisdiction

These terms and conditions, and all Disputes arising hereunder or related to the use of the Website, shall be governed by the laws of the state of New York.

Definition of “Dispute” The term “Dispute” shall mean any dispute, claim, controversy, or cause of action of every kind and nature whatsoever, whether known or unknown, accrued or unaccrued, asserted or unasserted, whether based in contract, tort (including negligence), fraud, strict liability, statute, regulation, common law, equity, constitutional provision, or any other legal or equitable theory, arising out of, relating to, resulting from, or in any way connected with (i) these Terms; (ii) the App or the Site; (iii) any products or services offered, advertised, sold, or provided by The Company; (iv) any purchase or transaction; (v) any advertising, marketing, promotional materials, representations, warranties, disclosures, omissions, privacy practices, data collection, communications, or customer support; or (vi) any aspect of the relationship between you and The Company, whether occurring before, during, or after acceptance of these Terms. “Dispute” shall also include any dispute regarding the interpretation, applicability, enforceability, formation, validity, scope, or termination of this Arbitration Agreement or these Terms, except that a court of competent jurisdiction shall determine issues relating solely to the enforceability of the class action waiver if applicable law so requires. Without limitation, “Dispute” includes claims arising before these Terms became effective.”

Informal Negotiations. To expedite resolution and reduce the cost of any Dispute, controversy or claim, past, present, or future, between you and us, you and we will first attempt to negotiate any Dispute informally (the ‘Informal Negotiations’) before initiating any arbitration or court proceeding. Such Informal Negotiations will commence upon written notice. Your address for any notices under this Section is your physical address or email address that you have provided to us. You may send any notice to us under this Section using the contact method available on our contact page.

Arbitration. If a Dispute is not resolved through Informal Negotiations, you and we agree to resolve any and all Disputes (except those Disputes expressly excluded below) through final and binding arbitration (‘Arbitration Agreement’). This Agreement concerns a transaction in interstate commerce, and therefore shall be governed by the United States Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitration will be conducted before a single arbitrator and administered by and under the rules of one of the following “Administrators”: (a) the American Arbitration Association (‘AAA’), including AAA’s Commercial Arbitration Rules (the ‘AAA Rules’) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”) (both of which are available at the AAA website, www.adr.org), as may be modified by this document; or (b) JAMS, including under the JAMS Streamlined Arbitration Rules & Procedures and any Mass Arbitration Procedures and Guidelines applicable to the Dispute (collectively, “JAMS Rules”) (which are available at www.jamsadr.com), as may be modified by this document. Unless otherwise required by the applicable Administrator’s rules, the party initiating arbitration may choose AAA or JAMS. If neither Administrator is able or willing to administer the arbitration consistent with this Arbitration Agreement and the parties cannot agree on an alternative provider to do so, then you or we may petition a court of competent jurisdiction to appoint one that will do so. The arbitrator will be selected in accordance with the rules of the applicable Administrator, and both parties will have a reasonable opportunity to participate in the selection of the arbitrator. Your arbitration fees and your share of arbitrator compensation will be governed by the respective Administrator’s rules, subject to any consumer fee limitations required by those rules or by applicable law. For any arbitration administered by JAMS involving a consumer, the consumer shall not be required to pay more than the consumer fee required under the JAMS Consumer Minimum Standards, currently $250, and the Company shall pay all other JAMS administrative fees, case management fees, and arbitrator compensation. If the Company initiates arbitration against a consumer, the Company shall pay all arbitration costs. Each party will pay the fees for his/her or its own attorneys, subject to any remedies to which that party may later be entitled under applicable law. The arbitrator will make a decision in writing. Additionally, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement. However, the preceding sentence shall not apply to the “Class Action Waiver” described below.

Excluded Disputes. The following Disputes are excluded from this Arbitration Agreement: (1) any Dispute seeking to enforce or protect, or concerning the validity of intellectual property rights; (2) individual claims brought in small claims court; (3) any claim that an applicable federal statute expressly states cannot be arbitrated; and (4) any claim for injunctive relief.

This Arbitration Agreement will survive the termination of your relationship with us.

Class Action Waiver. To fullest extent permitted by applicable law, you and we agree to bring any Dispute, whether in arbitration or court as permitted by these terms, ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS ACTION OR COLLECTIVE ACTION. There will be no right or authority for any Dispute to be brought, heard or arbitrated as a class or collective action (“Class Action Waiver”). Regardless of anything else in this Arbitration Agreement and/or the applicable rules of the Administrator, the interpretation, applicability, enforceability or formation of the Class Action Waiver may only be determined by a court and not an arbitrator.

Rules/Standards Governing Arbitration Proceeding. A party who wishes to arbitrate a Dispute covered by this Arbitration Agreement must initiate an arbitration proceeding no later than the expiration of the statute of limitations that applicable law prescribes for the claim asserted. The arbitrator shall apply the statute of limitations that would have applied if the Dispute had been brought in court. The arbitrator may award any remedy to which a party is entitled under applicable law, but remedies shall be limited to those that would be available to a party in their individual capacity, and no remedies that otherwise would be available to an individual under applicable law will be forfeited. The arbitrator is without authority to apply any different substantive law. The parties have the right to conduct adequate civil discovery and present witnesses and evidence as needed to present their cases and defenses, and any dispute in this regard shall be decided by the arbitrator. The location of the arbitration proceeding shall take place in the city or county where you reside, unless each party agrees otherwise. A court of competent jurisdiction shall have the authority to enter judgment upon the arbitrator’s decision/award.

Location. You or we may choose to have the arbitration conducted by video conference technology, including Zoom, or based on written submissions, or in person in the area in which you live or at another mutually agreed location. In the event that the parties cannot agree on whether the arbitration shall be conducted by video conference technology, based on written submissions, or in person at a mutually agreeable location, the issue shall be decided by the arbitrator according to the rules of AAA or JAMS, as the case may be. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Authority of Arbitrator. The arbitrator shall have exclusive authority to: (a) determine the scope and enforceability of this Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and us. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and this Arbitration Agreement. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

Waiver of Jury Trial. BOTH YOU AND WE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, except as provided herein. We are instead mutually electing that all disputes, claims, or requests for relief shall be resolved by arbitration under this Arbitration Agreement, except as specified herein. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

Severability. You and we agree that if any portion of this Section entitled ‘Mutual Arbitration Agreement’ is found illegal or unenforceable, that portion will be severed, and the remainder of this Section will be given full force and effect.

FOR NON-UNITED STATES RESIDENTS

Applicable Law and Jurisdiction

These terms and conditions, and all disputes arising hereunder or related to the use of the Website, shall be governed by the laws of GI, without prejudice to any mandatory consumer protection rights that you may have under the laws of your country of habitual residence.

Customer Service and Informal Resolution

The Company hopes to make you a happy customer and most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting our customer service department through the contact page that can be accessed from this link. If, however, there is an issue that still needs to be resolved, you and we will first attempt to resolve the dispute informally. Such informal resolution process will begin when either party sends written notice describing the nature and basis of the claim and the specific relief sought. All notices to The Company shall be sent to the following address: Sesam Limited – Suite 2 - 260 Main Street – GX11 1AA . The parties will then have thirty (30) days to try to resolve the dispute informally, without prejudice to any mandatory consumer rights or limitation periods that cannot be waived by contract.

European Union, EEA and United Kingdom Residents

If you are a consumer habitually residing in the European Union, the European Economic Area or the United Kingdom, no mandatory pre-dispute arbitration applies to you under this section. Nothing in these Terms limits any non-waivable consumer protection rights or remedies available to you under the laws of your country of habitual residence. You may bring claims before the courts or competent authorities available to you under applicable mandatory consumer protection laws.

Other Non-United States Residents

If you are not a United States resident and are not covered by the European Union, EEA and United Kingdom paragraph above, and if a dispute cannot be resolved informally, the parties may agree, after the dispute has arisen, to submit the dispute to arbitration seated in GI, conducted in English, before a single arbitrator, by written submissions or video conference where appropriate. Nothing in this paragraph requires you to arbitrate a dispute before it has arisen, and nothing limits any consumer rights or remedies that cannot be waived under applicable law.

The General Terms and Conditions of Use come into force on the date on which you accept them and continue for an indefinite period unless you unsubscribe from the Service (Cf “How do I unsubscribe?” in this document).

We reserve the right to change these Terms and Conditions of Use at any time without notice, for example to reflect changes in the law or in our Services and/or Products. We recommend that you consult these Terms and Conditions of Use regularly.

To the extent that any provision of these General Terms and Conditions of Use is found by any competent court or authority to be invalid, unlawful or unenforceable in a jurisdiction, that provision shall be deemed not to be part of these General Terms and Conditions of Use but such finding shall not affect the validity, lawfulness or enforceability of the remainder of these General Terms and Conditions of Use, in that jurisdiction, nor shall it affect the validity, lawfulness or enforceability of these General Terms and Conditions of Use in any other jurisdiction.

If you have any comments or questions about these General Terms and Conditions of Use, you can contact me through the contact page you can access by using this link.